Billing and Account Help

Resolution Steps Understanding Your Bill for San Luis Obispo, Los Angeles and San Jose, CA (Site 48 Co. 29) Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Resolution Steps For a description of taxes and fees found on the bill, including state-specific information, please see https://www.astound.com/support... Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Resolution Steps     Broadcast TV Surcharge: Recovery of a portion of the rapidly increasing costs charged by local broadcast TV stations for carriage... Read More

Resolution Steps For a description of taxes and fees found on the bill, please see https://www.astound.com/business/legal-disclosures/taxes/   Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Introduction For a description of taxes and fees found on the bill, including state specific information, please see https://www.astound.com/support/billing... Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Resolution Steps Set up, access and maintain your MyGrande account at https://account.mygrande.com/login   With MyGrande, you can View a copy of the... Read More

Resolution Steps DC Metro, IL, MA, NY and PA Handwritten LedgerGrande TX Handwritten LedgerenTouch TX Handwritten LedgerCA, OR and WA Handwritten Ledger   Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Resolution Steps How Can I Change my Services? For service changes, please chat with a representative or contact us Can I Get Service at my New Home?... Read More

Self-Service Support Alert: this article is available for customer self-service on help.astound.com Resolution Steps Astound Broadband Powered by enTouch  Astound Broadband Powered by Grande  Astound Broadband Powered by RCN  Astound... Read More

Self-Service Support Alert: this article is available for customer self-service on help.astound.com Introduction   Broadcast TV Surcharge: Recovery of a portion of the rapidly increasing costs charged by local broadcast TV stations for carriage... Read More