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MyGrande Account Management-8957

Estimated Reading Time: 1 Minutes
240   February 2, 2024  Billing and Account Help 0

Self-Service Support Alert: this article is available for customers on help.astound.com

Resolution Steps

Set up, access and maintain your MyGrande account at https://account.mygrande.com/login
 
  • With MyGrande, you can
  • View a copy of the bill (past and present) 
  • Setup and manage paperless billing 
  • Make a payment 
  • Setup and manage automatic payments 
  • Track the status of the technician on the day of your install or service call appointment  
  • Update billing address   
  • Update contact email address  
  • Update security questions and reset the security password  
  • Link to Grande webmail  
  • Telephone customers - view recent phone calls
  • Order premium cable channels and cable tiers  
  • View existing services and pricing 
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MyGrande Account Management-8957
Estimated Reading Time: 1 Minutes   February 2, 2024 0

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