MyGrande Account Management-8957
Self-Service Support Alert: this article is available for customers on help.astound.com
Resolution Steps
- View a copy of the bill (past and present)
- Setup and manage paperless billing
- Setup and manage automatic payments
- Track the status of the technician on the day of your install or service call appointment
- Update contact email address
- Update security questions and reset the security password
- Telephone customers - view recent phone calls
- Order premium cable channels and cable tiers
- View existing services and pricing
Article ID: 240
Created: February 2, 2024
Last Updated: February 2, 2024
Author: [shekhar.bhanot@teamhgs.com]
Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=240