MyGrande Account Management-8957 - Print View

MyGrande Account Management-8957

Self-Service Support Alert: this article is available for customers on help.astound.com

Resolution Steps

Set up, access and maintain your MyGrande account at https://account.mygrande.com/login

With MyGrande, you can

View a copy of the bill (past and present)

Setup and manage paperless billing

Make a payment

Setup and manage automatic payments

Track the status of the technician on the day of your install or service call appointment

Update billing address

Update contact email address

Update security questions and reset the security password

Link to Grande webmail

Telephone customers - view recent phone calls

Order premium cable channels and cable tiers

View existing services and pricing

Article ID: 240
Created: February 2, 2024
Last Updated: February 2, 2024
Author: [shekhar.bhanot@teamhgs.com]

Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=240