enTouch Billing Conversion Tax Changes-9164

With the enTouch migration, there are some changes to customer taxation with the conversion from MACC to ICOMS

Generally these are tax rule interpretation changes; this does not mean the prior taxation was incorrect

City / County Sales Tax

Customers may see a change in the amount of city or county sales tax billed in ICOMS
Most often, this change is a reduction from what was billed in MACC
The state of Texas has a variety of rules on the taxation of services and how services may be sourced for local taxation
Interpretation and application of these rules are subject to change
The customer sales tax change could relate to either a change in interpretation of overall taxation or sourcing of the service for local tax purposes
In many cases, Texas requires services to be sourced to either the location from which the service originates or the customer location
For some customers, our company made a change in interpretation of the taxation or sourcing rules
All sales taxes are collected from the customer and remitted to Texas

Cable Franchise Fee Changes

Customers may see a change in the amount of Cable Franchise Fees billed
These changes are most often due to a change in interpretation of the application or sourcing of the franchise fees
Our company remits these franchise fees to local towns and cities

Federal Excise Tax and FUSF

These tax types may also change for customers
Changes in these tax types are due a change in our company's interpretation on how these taxes should be applied to the customer services
These taxes are collected and remitted to the Federal Government