Scheduling Chart - When Taking a Deposit-3056
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Use this chart to schedule line of business installations when taking a deposit
Please be aware that if the customer is Porting a Telephone number from another company, Port-Out Scheduling overrides this chart
Method of Payment
Successful Credit Card Authorization
Order Taken On: Any Day
Schedule for: Next available date
Credit Card (Fraud review required)
| When to Schedule Installation: | Order Taken On: | Schedule for: |
| 2 days out | Monday | Wednesday |
|
Note: The ICOMS Credit Check tool identifies the customer as needing a fraud review. A case routed to the Credit Department is needed when the credit check finds a fraud review required |
Tuesday | Thursday |
| Wednesday | Friday | |
| Thursday | Monday | |
| Friday | Tuesday | |
| Saturday/Sunday | Wednesday |
Cash or Money Order at Local Office
| When to Schedule Installation: | Order Taken On: | Schedule for: |
| 2 business days after customer says they will pay at the local office | Monday | Wednesday |
|
All markets except Philadelphia (Site 39, Co. 43) |
Tuesday | Thursday |
| Wednesday | Friday | |
| Thursday | Monday | |
| Friday | Tuesday | |
| Saturday | Wednesday |
Cash or Money Order at Payment Center-Philadelphia (site 39-co. 43) customers ONLY
| When to Schedule Installation: | Order Taken On: | Schedule for: |
| 5 business days after customer says they will pay at the local office. | Monday | Monday |
|
All markets except Philadelphia (Site 39, Co. 43) |
Tuesday | Tuesday |
| Wednesday | Wednesday | |
| Thursday | Thursday | |
| Friday | Friday | |
| Saturday | Thursday |
ACH/EFT (Check) Payment
| When to Schedule Installation: | Order Taken On: | Schedule for: |
| 5 business days after customer says they will pay at the local office | Monday | Monday |
|
All markets except Philadelphia (Site 39, Co. 43) |
Tuesday | Tuesday |
| Wednesday | Wednesday | |
| Thursday | Thursday | |
| Friday | Friday | |
| Saturday | Thursday |