Introduction Checking Rate Centers in ICOMS   Go to the Serviceable Status [SS] page in ICOMS  The Rate Center is listed in the middle of the screen next to RC Use Telcodata.us to compare the rate center of the phone number ... Read More
Home phone FAQ
Resolution Steps Resale Phone Features Read More
Resolution Steps Call Waiting Fax Ring allows customers with Distinctive Ring and Call Waiting to manage incoming calls Suppresses Call Waiting for incoming calls based upon which number is called When active, calls will not forwardÂ... Read More
Self-Service Support Alert: this article is available for customers on help.astound.com Resolution Steps Dial 111 from your home phone; a toll-free automated system announces your phone number Read More
Self-Service Support Alert: this article is available for customers on help.astound.com Introduction This information is for Massachusetts customers only Resolution Steps  Telephone companies operating in Massachusetts are required to provide... Read More
Resolution Steps Call Logs are a required element in MyRCN Account details, Phone Service and the Ultra Feature Pack Call Logs allow users to see current call detail on their MyRCN account, both online and mobile Calls for theÂ... Read More