Billing FAQ

Request Copies of Bill Inserts or Rate Increase Letters Article no. 1663

Feb 19, 2024 Request Copies of Bill Inserts or Rate Increase Letters, Rate Increase Letters, Request Copies of Bill Inserts 0 0 13 0/5 (0 Vote)

Resolution Steps Attempt to answer customer questions and resolve issues independently Review the bill, account notes and BOLT history Review Bill Insert/Rate Increase Letters section Examples of Bill Messages/Inserts include: ... Read More

Credit Reference Letter Requests Article no. 1206

Feb 19, 2024 Credit Reference Letter Requests, Credit Reference Letters 0 0 10 0/5 (0 Vote)

over 2 years ago | Article no. 1206 Introduction For Digital West customers, send an email to support@digitalwest.com and include the following information: Contact Name Daytime contact number Details of the request ... Read More