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Customer Doesn‘t Want VOD on All Outlets- Article no. 2008

Estimated Reading Time: < 1 Minute
482  shekhar-retail@teamhgs.com March 1, 2024  All Cable Troubleshooting 0

Introduction


VOD Service must be applied to all outlets for VOD service to work properly

Resolution Steps


To restrict VOD access by room:

 

  • Set Parental Controls for ratings / language / adult situations 
     
  • Set a Purchase PIN so VODs and PPVs with associated costs can be restricted


See Parental Controls instructions:

Parental / Purchase Controls for CA, OR, and WA

Parental / Purchase Controls for DC Metro, IL, MA, NY and PA

Parental / Purchase Controls for TX
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Customer Doesn‘t Want VOD on All Outlets- Article no. 2008
Estimated Reading Time: < 1 Minute  shekhar-retail@teamhgs.com March 1, 2024 0

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