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Legacy Domain Name Email Setup for Former RCN Areas- Article no. 1262

Estimated Reading Time: < 1 Minute
423  shekhar-retail@teamhgs.com February 24, 2024  Email Troubleshooting 0

Introduction

 

Legacy email accounts like erols.com and starpower.net need special settings to receive email addressed outside those domains

 

Resolution Steps

Strict Delivery is ON by default 
 

  • Log in to UserTools with the username and password and click the Strict Delivery link to see if Strict Delivery in enabled

  • Strict Delivery mail users only receive email addressed to the domain name in the email address
     
    • Example: Erols domains only get email addressed to @erols.com
       
  • When Strict Delivery is OFF, mail users receive email addressed to @rcn.com, @starpower.net and @erols.com
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Legacy Domain Name Email Setup for Former RCN Areas- Article no. 1262
Estimated Reading Time: < 1 Minute  shekhar-retail@teamhgs.com February 24, 2024 0

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