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Finding a Non-Customer Case Article no. 5084

Estimated Reading Time: < 1 Minute

 

Resolution Steps

  • In BOLT Customer search, search by namephone or address
     
  • Non-customer information appears in the Offnet Prospects and Non-Customers area (this section is below Active, Former and Never accounts)
     
  • Click the RT case number to view the case content

 

Finding a Non-Customer Case Article no. 5084
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