Finding a Non-Customer Case Article no. 5084

Resolution Steps

• In BOLT Customer search, search by name, phone or address
   
• Non-customer information appears in the Offnet Prospects and Non-Customers area (this section is below Active, Former and Never accounts)
   
• Click the RT case number to view the case content

Article ID: 387
Created: February 20, 2024
Last Updated: February 20, 2024
Author: shekhar-retail@teamhgs.com [shekhar-retail@teamhgs.com]

Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=387