Swap EMTA for Standard Modem Article no. 1422
Estimated Reading Time: < 1 Minute
Resolution Steps
- Create an ICOMS Service Change [UD] with work order type Schdl TechVisit
- On the One Time Charge Screen [OT] screen, add RDSWPMD
- On the Work Order Scheduling [SW] screen, schedule in the first available quota after today's date
- Enter through the Order Summary [OS] screen to confirm the work order