Identifying 13 Digit Account Number, Company, Division, Franchise and Marketing ID-1872
Estimated Reading Time: 2 MinutesIdentifying Sections of a 13 Digit Account Number
Account example: 8101-0100000-01
- Company code (first 2 digits) 8101-0100000-01
- Statement number (next 2 digits) 8101-0100000-01
- Under Stmt column located on the BOLT General Ledger (GL) screen
- Account number (next 7 digits) 8101-0100000-01
- Account number must be 7 digits (may include leading zeros)
- Occupant code (last 2 digits) 8101-0100000-01
Site Number
Refers the market area of your customer
| Site | Market |
| 9 | DC Metro |
| 14 | Illinois / Indiana |
| 22 | Massachusetts |
| 31 | New Jersey |
| 31 | Northern New Jersey |
| 33 | New York |
| 39 | Pennsylvania |
| 91 | Off Net |
| 92 | Off Net |
| 44 | Texas |
| 48 | CA, OR and WA |
Identifying Sections of an Account Number
Account example: 009-0100000-01
- Site (first 2 digits) 09-0100000-01
- Account number (next 7 digits) 09-0100000-01
- Account number must be 7 digits (may include leading zeros)
3.Occupant code (last 2 digits) 09-0100000-01
Locating the Company, Division and Franchise Code
BOLT
Top of the BOLT Window
Top of the BOLT Window
- Company info is located at top of the BOLT window next to the customer's name
ICOMS
- Division Field (Dv) identifies the Franchise Authority for specific towns within a local market area
- In ICOMS, accounts are designated by the Site, Company and Division
- The Division appears in most screens and to the left of the Cust Info field
- This customer is in Site 39 (Pennsylvania) Company 43 (Philadelphia Area) and Division 4 (Ridley Park Borough)
| Site | Market | Company Code |
| 9 | Maryland | 79 |
| 9 | Maryland | 80 |
| 9 | Washington D.C. | 81 |
| 9 | Virginia | 39 |
| 14 | Chicago | 02 |
| 14 | Chicago | 10 |
| 14 | Indiana | 03 |
| 22 | Massachusetts | 23 |
| 31 | Central New Jersey | 54 |
| 31 | Northern New Jersey | 69 |
| 33 | Manhattan | 61 |
| 33 | Queens | 62 |
| 33 | Bronx | 65 |
| 33 | Brooklyn | 64 |
| 39 | Lehigh Valley | 42 |
| 39 | Philadelphia | 43 |
| 91 | RCN - Off Net | 20, 25, 41, 47 or 51 |
| 92 | DC Metro - Off Net | 12 or 22 |
| 44 | Austin | 82 |
| 44 | Corpus Christi | 88 |
| 44 | Dallas | 84 |
| 44 | Grande Houston | 85 |
| 44 | enTouch Houston | 93 |
| 44 | Harris | 94 |
| 44 | Midland | 87 |
| 44 | Odessa | 89 |
| 44 | San Antonio | 83 |
| 44 | San Marcos | 91 |
| 44 | Temple | 90 |
| 44 | Waco | 86 |
| 44 | enTouch | 93 |
| 48 | Sacramento | 14 |
| 48 | San Francisco | 15 |
| 48 | Woodburn | 26 |
| 48 | Oregon State | 27 |
| 48 | Skamania County | 28 |
| 48 | San Luis Obispo, L.A. and San Jose (Legacy Digital West) | 29 |
| 48 | San Luis Obispo, L.A. and San Jose (New customers) | 16 |
| 48 | Seattle East | 32 |
| 48 | SE Washington | 33 |
| 48 | Seattle West | 34 |
| 48 | WA | 35 |
| 48 | Cascadelink | 70 |
| 48 | Cascade Network | 71 |
| 48 | Coastcom | 72 |
Locating the Statement Number
- Under Stmt column located on the BOLT General Ledger tab
- You will typically see a 1 or 2 (as in statement 1 or statement 2), add a zero before the number; must be 2 digits
Locating Marketing ID
- Pricing and Promotions:
- In BOLT on the Campaigns Tab
- Go to the [HM] House Maintenance Screen in ICOMS; choose Marketing IDs on the left
- Pricing, Promotion and Bottom of the Bill discount level during a Rate Increase:
- In BOLT on the Campaigns Tab
- Go to the [CM] Customer Maintenance Screen in ICOMS; choose Marketing IDs on the left