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VOD Error CL-517- Article no. 5453

Estimated Reading Time: < 1 Minute
495  shekhar-retail@teamhgs.com March 4, 2024  All Cable Troubleshooting 0

Introduction



CL-517 errors cannot be resolved over the phone; a technician visit is required

Resolution Steps

  • Click Create Work Order or Technical Case on the Work Orders Tab in BOLT
  • Fill out the information as described below and click Submit
     
    Trouble Call or Tech Case:      VOD Issue
    Service Category: VOD
    Problem Description: CL-517
    Select / Enter: All Affected Equipment, Valid Contact Name and Phone Number
    Required: Title, Date and Time of Occurrence
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VOD Error CL-517- Article no. 5453
Estimated Reading Time: < 1 Minute  shekhar-retail@teamhgs.com March 4, 2024 0

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