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Introduction DOG TV is the first channel created exclusively for dogs Available in DC Metro, IL, MA, NY and PA only  Must subscribe to our company's Digital TV  Available as SVOD (Subscription Video on Demand) service for anÂ... Read More

Introduction For DC Metro, IL, MA, NY and PA customers only Astound Digital TV subscribers can access MLB Network TV Everywhere content on their PC and mobile devices  Customers must subscribe to the Cable tier that includes MLB Network Â... Read More

Self-Service Support Alert:  this article is available for customer self-service on help.astound.com Introduction HDTV (High Definition TV) digital programming has crisp, clear, and vivid pictures, and also supports Dolby Digital surround... Read More

  Resolution Steps Contact the RCN TV Studio at (610) 443-2909 or (610) 443-2910 for Lehigh Valley and Philadelphia area local programming Copy costs depend on the running time of the event requested RCN TV Studios does not save every... Read More

Introduction About CAN TV CAN TV is a nonprofit organization that administers local public access cable channels that are non-commercial and 98% local, that gives every Chicagoan a voice on cable television CAN TV providesÂ... Read More

Introduction IPTV broadcasts need to be received, encoded and delivered via IP which takes a few more seconds to complete than older traditional cable set top boxes.  Please note, this is no different than other MSO's that use the same... Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Resolution Steps This is a network / internet connection error  Follow the steps in IPTV - Cannot Connect to Network / C210 Read More

Verify the Serial Number  / TSN Number  Verify customer subscribes to channel in question  Verify correct service codes are on account  Verify show is scheduled to air and listed in guide information  Balance the account  Verify the... Read More

Resolution Steps Verify the Serial Number  / TSN Number  Ensure the power source of the box is plugged into has power  If the light in front of the box is red, press any button on the remote to wake it up   Power cycle the IPTV... Read More

Resolution Steps Verify the Serial Number  / TSN Number  Ensure the box is not plugged into an outlet that is controlled by a wall switch  Power cycle the IPTV boxImportant: follow power cycling steps carefully; each box is power cycled... Read More