shekhar-retail@teamhgs.com

  Resolution Steps   You may send to 400 recipients (email addresses) per hour.  RCN does not allow sending any unsolicited advertising.  From the Internet Access Agreement: 1. Prohibited / Abusive Activities (d) Unsolicited Advertising. You... Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Resolution Steps   Web based email shows messages that are currently in your mailbox on our server; here, you can view, delete, reply to and... Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Introduction Note: The message 'Retrieving 1 of xx' with less than xx messages displaying, does not indicate missing email Your email is... Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Resolution Steps Import Contacts: Ajax Interface Go to the left navigation bar on the Preferences tab and click Import / Export  Under Import,... Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Introduction Users can create multiple calendars to make organization even easier. Resolution Steps To Create a New Calendar: On the Calendar tab, click... Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Introduction Full Error Message: SMTP error (send mail) from remote mailer after RCPT TO:<e-mail@abc.com>: host abc.def.ghi.com [12.345.67.89]: 550... Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Resolution Steps Reporting Unwanted Email Select the email in the inbox and press the Spam button on the Webmail toolbar to move the message to theÂ... Read More

Self-Service Support Alert: this article is available for customers on help.astound.com Resolution Steps Email messages can be downloaded at any time, as long as they are not deleted from Webmail (the server) If messages are deleted from... Read More

Resolution Steps Usertools forwards mail at the server level Mail is diverted away from the email account it was sent to and never reaches it It mails only to the forwarding account To send a copy to the regular account, turn offÂ... Read More

Introduction This is usually shown in bolt as: 'This email address is flagged as 'closed' in the mail system, likely due to lack of activity.' Resolution Steps RCN notifies customers periodically regarding our Inactive Email... Read More