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Layer 42 - DO NOT ASSIST-7291

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With Layer 42 customers, we are not to assist them with their billing/account inquiries at this time. 

Any question asked should be forwarded to billing@layer42.com 

AGAIN – UNDER NO CIRCUMSTANCE ARE YOU TO DISCUSS A LAYER 42 ACCOUNT OVER THE PHONE 

Gather the caller’s information and send to billing@layer42.com. They will receive a response within 48 business hours. 

Required information:

    • Account Name
    • Contact who called
    • Their email address
    • Their phone number
  • Brief description on the issue
Layer 42 - DO NOT ASSIST-7291
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