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<title>Home - All Categories - Troubleshooting  - All Cable Troubleshooting  - Reference  </title>
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										<guid>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=486</guid>
										<title>Channel Lineups on Astound.com- Article no. 1040</title>
										<link>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=486</link>
										<description><![CDATA[ Self-Service Support Alert: this article is available for customers on help.astound.com   Introduction When accessing our website, geolocation assists with displaying the channel lineup for your areaIf the lineup for your area does not display,...]]></description>

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										<guid>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=481</guid>
										<title>Parental / Purchase Controls for TiVo- Article no. 1212</title>
										<link>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=481</link>
										<description><![CDATA[ Self-Service Support Alert: this article is available for customers on help.astound.com   Introduction Unsure of theÂ User InterfaceÂ on your TV?Â Click here Â  Parental ControlsÂ allow programming blocks by channel number, rating, or time period Â ...]]></description>

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										<guid>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=494</guid>
										<title>VOD Error CL-17- Article no. 5452</title>
										<link>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=494</link>
										<description><![CDATA[ Introduction CL-17 ErrorsÂ cannotÂ be resolved over the phone; a technician visitÂ is required  Resolution Steps  ClickÂ Create Work Order or Technical CaseÂ button on theÂ Work Orders Tab in BOLTÂ   Fill out the information as described below and...]]></description>

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										<guid>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=487</guid>
										<title>Add or Remove Premium Channels- Article no. 1705</title>
										<link>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=487</link>
										<description><![CDATA[Â  Resolution Steps When a customer requests a premium channel, check the channel lineup for availabilityÂ   Order Entry:Â Service ChangeÂ [UD]Â  Order Type:Â Internal OrderÂ  Enter your information on theÂ Order Entry [ES]Â screenÂ   Campaign:Â...]]></description>

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										<guid>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=489</guid>
										<title>Sports Programming Blackout Information- Article no. 2309</title>
										<link>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=489</link>
										<description><![CDATA[ Self-Service Support Alert:Â  this article is available for customer self-service on help.astound.com   Introduction  As your local cable TV provider,Â we areÂ prevented by lawÂ to air a certain events because a specific channelÂ owns exclusive...]]></description>

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