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										<title>Handling Slamming Claims Article no. 1672</title>
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										<description><![CDATA[Â  Resolution Steps Â Â  If a customer states theirÂ telephone serviceÂ (Local, Regional (LPIC), Long Distance (PIC)) was changed without authorization:  Create aÂ Service NowÂ Ticket to Investigate Slamming ClaimÂ  Include the service the customer...]]></description>

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