Home - All Categories - Billing and Account Help - Billing https://agentx-astound-kb-qa.hgsdigital.com/category.php?id=24 This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content. Powered by PHPKB (https://www.phpkb.com) https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=363 Remove Credit / Debit Card from the Wrong Account Article no. 1248 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=363 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=376 RCN TV Programming Copy Requests Article no. 1910 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=376 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=385 Bankruptcy Article no. 3512 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=385 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=379 Balance Equipment on Active Account with Unreturned Equipment Charges Article no. 1931 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=379 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=378 Break a Transfer Link Article no. 1920 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=378 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=380 Remove Email Address from our Company's Mailing List for DC Metro, IL, MA, NY and PA Article no. 2063 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=380 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=382 Scheduling Chart - When Taking a Deposit Article no. 3056 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=382 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=383 Create a New Address in ICOMS for Hosting/Dial-up Customers Article no. 3507 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=383 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=386 Delete Occupant Code Article no. 4784 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=386 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=387 Finding a Non-Customer Case Article no. 5084 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=387 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=369 Secure Credit Card or Direct Debit Transactions Article no. 1701 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=369 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=389 Install Canceled by the Credit Compliance Team Article no. 5336 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=389 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=391 Adding a Sub Account in ICOMS Article no. 5408 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=391 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=370 Sports Package Billing Errors and Refunds Article no. 1731 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=370 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=374 Cancel a Pending PPV Order Article no. 1879 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=374 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=375 Remove Credit or Debit Card Permanently Article no. 1904 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=375 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=390 Entering Equipment Room Location Article no. 5337 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=390 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=364 Swap EMTA for Standard Modem Article no. 1422 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=364 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=368 Cancel a Pending Disconnect Article no. 1582 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=368 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=372 Move Service from One Billing Statement to Another Article no. 1808 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=372 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=373 Suspended Service as a Result of Unbilled Calls Article no. 1866 https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=373