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										<title>Previous Bill Statement Copy Requests Article no. 1247</title>
										<link>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=354</link>
										<description><![CDATA[ Introduction Authenticate two (2) Security Questions OR the CPNI PIN and one (1) security question before discussing or changing any applicableÂ CPNI and PII-protected information; customers cannot opt-out of CPNI verificationBill Copy Request...]]></description>

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