<?xml version="1.0"?>

<rss version="2.0">


<channel>
<title>Home - All Categories - FAQ  - Billing FAQ  </title>
<link>https://agentx-astound-kb-qa.hgsdigital.com/category.php?id=17</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content. Powered by PHPKB (https://www.phpkb.com)</description>
<item>
										<guid>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=355</guid>
										<title>Request Copies of Bill Inserts or Rate Increase Letters Article no. 1663</title>
										<link>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=355</link>
										<description><![CDATA[Â  Resolution Steps Â   Attempt to answer customer questions and resolve issues independently  Â   Review the bill,Â account notes and BOLT history  Â   Review Bill Insert/Rate Increase LettersÂ section   Examples of Bill Messages/Inserts include:  ...]]></description>

									</item>
<item>
										<guid>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=353</guid>
										<title>Credit Reference Letter Requests Article no. 1206</title>
										<link>https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=353</link>
										<description><![CDATA[ over 2 years agoÂ | Article no. 1206      Introduction  ForÂ Digital WestÂ customers,Â send an email toÂ support@digitalwest.comÂ andÂ include the following information:Â   Contact NameÂ  Daytime contact numberÂ  Details of the request     ...]]></description>

									</item>

</channel>

</rss>