Sonos Equipment- Article no. 8460

 

Resolution Steps

Sonos One

Sonos Beam

 

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 Features

 

  1. Wireless
    • 2.4Ghz networks only

    • Wireless G compatible

    • Sound is streamed from your wi-fi network, not your phone

  2. Compatible with Eero whole home Wi-Fi solution

  3. Multi-room - Play any song in any room. Or the same song in every room

  4. One App Control lets you control everything, from songs to rooms to volume

  5. Pure, immersive sound in any room of your home

  6. Compatible with streaming services, on-demand radio, podcasts, audiobooks, music downloads, etc.

  7. Works with Alexa, Google assistant, and Airplay

  8. Compatible with the TiVo Experience 4 with Voice Remote:

    • Go to TiVo Home | left arrow to Menu | Settings | Remote, CableCARD, & Devices | Remote Control Setup

    • Only program part 1: TV power, volume, and mute. This step gets the peanut remote to speak to the TV

    • Setup the TiVo Voice remote's volume button to program the Sonos device volume

  9. Set up your Sonos App:

    • Sonos App | Settings | Room Settings | [choose a room] | TV Setup and Control | Remote Control Setup

  10. Trueplay tuning listens to your room then adjusts your speaker so it sounds great, no matter where you place it (Apple iOS  Devices Only)

  11. Speech Enhancement keeps dialogue at a consistent level and reduces volume of loud sound effects

  12. Night Mode makes quiet sounds enhanced and loud sounds less intense

  13. Software updates are sent periodically to make the Sonos experience even better

 

 

 Requirements and Order Entry Info

 




  1. Order Entry: Service Change [UD]
     
  2. Order Type: Schdl Tech Visit
     
  3. Enter your information on the Order Entry [ES] screen
     
  4. From the ES screen, add or remove service codes and promotions
     
    • The quantity must match the number of Sonos Beams or Sonos One's
       
  5. One Time Charges [OT] screen
     
  6. Schedule Work Order [SW] screen
     
    • Schedule in tech quota at a convenient time
       
  7. Enter thru Order Summary screen

Article ID: 89
Created: February 1, 2024
Last Updated: February 15, 2024
Author: [shekhar.bhanot@teamhgs.com]

Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=89