Self-Service Support Alert: this article is available for customers on help.astound.com

Resolution Steps

• From time to time, our company may need to change your channel line-up. There are many reasons this may happen
   
• Contractual negotiations with networks, or a reorganization of channels to make room for future services are just a few possible reasons
   
• At Astound, we work to offer the best value for the best price while maintaining a robust channel line up that offers programming for every member of the household!
   
• Our company always makes an attempt to inform its customers of channel line-up changes before they occur
   
• However, if you missed your notification when it came in the mail, access our website to view your channel line-up
   
• Please visit our website and choose your area for the current channel lineup