Self-Service Support Alert:  this article is available for customer self-service on help.astound.com

Introduction

As your local cable TV provider, we are prevented by law to air a certain events because a specific channel owns exclusive rights to a program or sporting event

• When we receive a blackout notice for a specific channel, you will generally see a black screen when you tune to that channel
  
  
• In some instances, you will see alternate programming
  
  

The decision to initiate a blackout belongs to local broadcasters, not your cable company

• The FCC recognizes these transactions and cable companies must abide by the blackout regulations
  
• There is no need for a service call; regularly scheduled programming will resume when the blackout is lifted