Can I Use My Own Converter Box? - Article no. 2072

Self-Service Support Alert: this article is available for customer self-service on help.astound.com

Customer purchased converters (from a store, auction, etc.) cannot be used with our Cable service
100% of our Cable service is encrypted; only company-supplied converters enable customers to view our programming
CableCARD receiving devices work with our services; however, a company-supplied CableCARD is required

Article ID: 483
Created: March 1, 2024
Last Updated: March 1, 2024
Author: shekhar-retail@teamhgs.com [shekhar-retail@teamhgs.com]

Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=483