Introduction

When an internet connection is pushed beyond its capacity, performance on apps and browsing slows for all devices connected to the network

This issue is referred to as bandwidth saturation

Customers are often unaware of how much bandwidth use is consumed when:

• Streaming videos; especially in HD and 4
  
  
• Sharing Large files
  
  
• Online gaming
  
  
• Too many people or devices are connected to the network
  
  

Resolution Steps

• Upgrading to a higher speed will help alleviate the issue; the higher the speed, the faster the connection
  
  
• If you have unauthorized people and/or devices connected your network, changing your wireless password will remove the offenders and free up bandwidth