Do I Have to Turn off the Cable Modem?- Article no. 2062

Self-Service Support Alert: this article is available for customers on help.astound.com

Resolution Steps

Cable modems are designed to be on for long periods of time without problems

Occasionally, a cable modem should be powered off and restarted by unplugging it from the power source

During severe electrical storms or long periods of non-usage (such as a week's vacation, etc.) you should unplug the modem

Article ID: 459
Created: February 27, 2024
Last Updated: February 27, 2024
Author: shekhar-retail@teamhgs.com [shekhar-retail@teamhgs.com]

Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=459