Standard Gateway Configuration- Article no. 2035

Resolution Steps

BEFCMU and WCG200 Version 1 Gateway Supported Settings

1. Remote login to the HLAN gateway
   
   
2. On the Wireless tab, make sure the Wireless Network is Enabled by selecting the Enable radio button
   
   
3. Enter the customer requested SSID in the Network Name field
   
   
4. Use the following settings to complete setup
   
   

   Wireless Network Type	Mixed
   Channel Setting	Default
   Wireless Encryption Level	128-Bit Encryption
   Wireless SSID Broadcast	Enabled

5. Enter the 26-character WEP key in the following format
   
   
   • CC+AccountNumber+CC+AccountNumber
     
     
   • Example: cc09008675309cc09008675309

    

WCG200 Version 2 Gateway and Standalone Linksys Routers Supported Settings  

1. For WCG200 version 2, remote login to the HLAN gateway
   
   
   • For WRT54G2, always connect via Ethernet cable 
     
     
2. On the Wireless tab, enter the SSID in the Network Name field and the following settings
   
   

   Wireless Network Type	Mixed
   Channel Setting	Default

3. On the Wireless Security tab, use the following settings
   
   

   Wireless SSID Broadcast	Enabled
   Security Mode	WPA2 Personal

4. Enter the WPA2 Passphrase in the field provided made up of at least 8 alphanumeric characters and is case sensitive
   
   
   • Passphrase must be at least 8 alphanumeric characters, and is case sensitive

Article ID: 458
Created: February 27, 2024
Last Updated: February 27, 2024
Author: shekhar-retail@teamhgs.com [shekhar-retail@teamhgs.com]

Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=458