Swap a Data Occurrence- Article no. 1261


Resolution Steps

  • Go to the Equipment Maintenance [BX] screen in ICOMS
     
  • Highlight the item and click the Port Occ Asgn button
     
  • On the Equipment Port Maintenance screen, select the data port and click the Swap Ctg/Occ button  
     
  • On the Swap Port Service Category / Occurrence screen, select the other data port, then click the Swap To button
     
  • Click Exit, then go to the Equipment Balancing [EB] screen and hit Enter to balance the account


Article ID: 442
Created: February 27, 2024
Last Updated: February 27, 2024
Author: shekhar-retail@teamhgs.com [shekhar-retail@teamhgs.com]

Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=442