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Resolution Steps

Reporting Unwanted Email

• Select the email in the inbox and press the Spam button on the Webmail toolbar to move the message to the Spam Folder
   
• The sender gets a Spam Fingerprint associated with their sending email address, their advertised website URL, or the content of their message
   
• When these steps are followed, you should not receive the same spam message again, taking into account time to process the Spam Fingerprint and for reporting action to happen
   
• It is possible you may receive different messages from that sender in the future
   
• Follow the steps above to report each unwanted email