Remote Control Issues- Article no. 5684
Resolution Steps
Expand All | Collapse All
TiVo Remote Controls
- Refer to Remote control Manuals to program the Remote for your device:
TiVo does not respond to Remote commands
- Manually Power cycle the TiVo
- If the remote is in IR mode, the LED will light up red. Reset the TiVo remote
- Pair the remote to the TiVo using RF. See remote control Manuals for instructions:
- Once paired, the TiVo remote's LED lights up amber (RF mode)
- Test the TiVo remote again
Interfering with/controlling other devices
Other Remote controls
- Refer to remote control Manuals for instructions:
Converter does not respond commands
- Take the batteries out of the remote and insert them back in (refer to remote control manual) and try the remote again:
- Make sure the TV is on the correct input:
- You may need to use the controls on the TV or the original TV remote to do this
Mute or volume do not work
- Refer to remote control manuals to the batteries or program the remote
- If programming trouble remains, reset the remote. Refer to Reset instructions on the Remote control Manuals for instructions:
Mailing a replacement remote control
Article ID: 420
Created: February 24, 2024
Last Updated: February 24, 2024
Author: shekhar-retail@teamhgs.com [shekhar-retail@teamhgs.com]
Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=420