Screen Zoomed In on Passport Guide Article no. 5438


 

Resolution Steps

  1. Verify the Serial Number  / TSN Number
     
  2. Power cycle the converter
     
  3. Send a Balance hit
     
  4. If the issue persists, click the Create Work Order or Technical Case button on the Work Orders Tab in BOLT
     

 



Article ID: 415
Created: February 24, 2024
Last Updated: February 24, 2024
Author: shekhar-retail@teamhgs.com [shekhar-retail@teamhgs.com]

Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=415