Handling Slamming Claims Article no. 1672

 

Resolution Steps

  
If a customer states their telephone service (Local, Regional (LPIC), Long Distance (PIC)) was changed without authorization:

 


Article ID: 405
Created: February 23, 2024
Last Updated: February 23, 2024
Author: shekhar-retail@teamhgs.com [shekhar-retail@teamhgs.com]

Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=405