Customer Interaction Surveys Article no. 4689

Resolution Steps

Email surveys are sent to randomly selected customers after an interaction to ensure quality service, excellent products and excellent customer service
 

Outside research companies are contracted conducting brand surveys and Net Promoter Score related market research with our customers
 

• Horowitz Research , an independent researcher, may contact our customers for an email survey to get their experience, opinions, and insights geared to better serve customers

Article ID: 336
Created: February 16, 2024
Last Updated: February 16, 2024
Author: shekhar-retail@teamhgs.com [shekhar-retail@teamhgs.com]

Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=336