Low Income, Military and Senior Discounts for CA, OR and WA-6637
Self-Service Support Alert: this article is available for customers on help.wavehome.com
Introduction
- Qualifying customers must go to their local store or contact their city government to start the process, depending on the area
- There are no Military Discounts available at this time
- Below is a list of the available discounts per State
Resolution Steps
Washington
Bremerton
- 30 % off Local Broadcast
- Must not be receiving any other discounts
- Must be considered low income by the city
Seattle
- Discount off Local Broadcast
- Must apply through the City of Seattle, which determines eligibility
Stanwood
- 30% off Local Broadcast for low income seniors and people with disabilities
- Must apply through the City of Stanwood, which forwards the application to Wave
Port Orchard
- 30% off Local Broadcast
- Customer must have Medicaid or DSHS card
- Must bring to local office every 6 months to continue discount
Port Angeles
- $2.00 discount for Local Broadcast
- Must go to Local office with proof of low income or disability
California
San Francisco area
- $2.00 off per service, up to 6.00 for Triple Play
- Must be 65+
- Show ID at local office
Sacramento Region
Internal Information
Please note that while you can discuss these discounts for low-income or senior citizen customers, we do not apply these discounts in the call center
Simply Internet internal resources
Article ID: 249
Created: February 2, 2024
Last Updated: February 14, 2024
Author: [shekhar.bhanot@teamhgs.com]
Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=249