MyAstound Account Management- Article no. 3608
Self-Service Support Alert: this article is available for customers on help.astound.com
Resolution Steps
- With MyAstound, you can
- View a copy of the bill (past and present)
- Setup and manage paperless billing
- Make a payment
- Setup and manage automatic payments
- Track the status of the technician on the day of your install or service call appointment
- Update billing address
- Update contact email address
- Update security questions and reset the security password
- Access webmail and reset webmail passwords
- View recent Astound digital phone calls and hear, save and delete messages in voice mail
- Order premium cable channels and sports packages
- View existing services and pricing
- Authenticate TV subscription access for MyAstound TV+ app
- Visiting MyAstound.com provides these additional features
- Access webmail and reset webmail passwords
- Order premium cable channels and sports packages
- View existing services and pricing
- Note: after disconnect, customers can still access their MyAstound account for up to 5 years; after that accounts are purged
Article ID: 201
Created: February 2, 2024
Last Updated: February 2, 2024
Author: [shekhar.bhanot@teamhgs.com]
Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=201