TiVo Home Network Settings (Non-MoCA)- Article no. 1399
Self-Service Support Alert: this article is available for customers on help.astound.com
Resolution Steps
Wireless Setup for the First Time
Connect wirelessly to the internet (no MoCA) with a Wireless G Adapter
- Make sure the Wireless G adapter is open so that it forms an L shape (90 degree angle)
- Insert one end of the USB cable into the Mini USB port on the adapter and the other end into a USB port on the back of the TiVo
- Go to TiVo Central | Settings & Messages | Settings | Network and see the Network connection details reads No Connection
- Select Change Network Settings to set up a network on a new router
- On the Change Network Settings page, choose Connect Using Wireless G Adapter and press Select on the remote
- On the Wireless Network Name screen, highlight the correct Network name (SSID) and press Select on the remote
- If you can't find the correct SSID, choose Enter Network Name and press Select on the remote to manually enter the SSID
Quick Tips
| Add a Space |
select (SPC) at the top of the screen |
| Capital Letters |
select (ABC) at the top of the screen or use the Thumbs Up on the remote |
| Special Characters |
select (SYM) at the top of the screen |
| Delete a Character |
use the Rewind key(◄◄) on the remote |
- On the Enter Network Password screen, enter the correct password using the Quick Tips above, then highlight Done and press Select on the remote
- When finished, highlight Done entering network password and press Select
- The TiVo detects the Wireless G Adapter and displays the IP Address screen
- Select Get Automatically from a DHCP server (typical)
- Select No (or not sure) for the DHCP Client ID
Note: if Get Automatically from a DHCP server (typical) is not displayed, power cycle the Adapter and repeat steps 3 through 7
Wireless Setup: Change Existing Connection
- Make sure the Wireless G adapter is open so that it forms an L shape (90 degree angle)
- Insert one end of the USB cable into the Mini USB port on the adapter and the other end into a USB port on the back of the TiVo
- Go to TiVo Central | Settings & Messages | Settings | Network and see the Type listed as Wireless Adapter
- Select Change Network Settings to set up a network with a new router or to reset the network connection
- On the Change Network Settings page, choose Connect Using Wireless G Adapter and press Select on the remote
- On the Wireless Network Name screen, highlight the correct Network Name (SSID) and press Select on the remote
- If you can't find the correct SSID, choose Enter Network Name and press Select on the remote to manually enter the SSID
Quick Tips
| Add a Space |
select (SPC) at the top of the screen |
| Capital Letters |
select (ABC) at the top of the screen or use the Thumbs Up on the remote |
| Special Characters |
select (SYM) at the top of the screen |
| Delete a Character |
use the Rewind key(◄◄) on the remote |
- On the Enter Network Password screen, enter the correct password using the Quick Tips above, then highlight Done and press Select on the remote
- When finished, highlight Done entering network password and press Select
- The TiVo detects the Wireless G Adapter and displays the IP Address screen
- Select Get Automatically from a DHCP server (typical)
- Select No (or not sure) for the DHCP Client ID
Note: if Get Automatically from a DHCP server (typical) is not displayed, power cycle the Adapter and repeat steps 3 through 7
Wired Setup: Using an Ethernet Cord to Connect a TiVo to the Internet
- Connect one end of an Ethernet cable to an Ethernet port on the router and connect the other end to the Ethernet port on the back of the TiVo
- For 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Settings | Network and select Change Network Settings
- Follow the on-screen instructions to enter the Network Settings
- The TiVo detects an Ethernet connection and displays the IP Address screen
- Select Get Automatically from a DHCP server (typical)
- For 4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Network Settings and select Change Network Settings
- Select Change Network Settings
- Make sure Ethernet is On and MoCA is Off
- Select IP Address and select Get automatically from a DHCP server (typical)
- 4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
- Go to TiVo Central | left arrow to Menu | Settings | Network Settings
- Select Change Network Settings
- Make sure Ethernet is On and MoCA is Off
- Select IP Address and select Get automatically from a DHCP server (typical)
Article ID: 146
Created: February 2, 2024
Last Updated: February 2, 2024
Author: [shekhar.bhanot@teamhgs.com]
Online URL: https://agentx-astound-kb-qa.hgsdigital.com/article.php?id=146