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Music Choice App on Tivo and IPTV- Article 5443

Estimated Reading Time: 4 Minutes

Introduction

For basic troubleshooting (won't load, cannot find, will not play back, etc.), see Troubleshooting an App on TiVo

 

Resolution Steps

 

 

 Music Choice App on TiVo is Free!

 

Music Choice app on TiVo is available to all TiVo subscribers, regardless of subscription level.

 

 

 What the Music Choice App Offers

 

  • The music channels you know and love are all right here and offer a variety of lifestyle and genre-specific options, such as: one-of a kind holiday channels, our 70s, 80s and 90s throwbacks, and a diverse range of choices from Pop Latino to Filipino
     
  • And because more is always better, you have an additional 25 music videos channels that you can navigate as easily as your 75 music channel options. From Metal to Toddler Tunes, the choice really is yours!
     
  • The carousel doesn’t just list all available channels; it also brings up all content directly related to the song you’re listening to, such as music videos and original Music Choice shows. By scrolling to the left you’ll find artists just played with their related interviews, music videos and more appearing below

 

 

 Accessing the Music Choice App on TiVo

 

There are two ways to access the Music Choice App on TiVo

You can launch the app itself:

4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
 
  • Go to TiVo Central | (Apps & On Demand | Music Choice 
     

4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
 

  • Go to TiVo Home | Apps & Games
 

IPTV

  • Go to TiVo Home | Apps & Games
     

    Or, you can select the Music Choice channel from your lineup, and the app opens and redirects to the selected genre (country, rock, dance, etc.)

    • In Sites 9, 14 (excluding old WOW IPTV channel lineups), 22, 33 and 48:
      • You must have a Google account and download the App through the Google Play store first
      • If you have not yet done so you will be prompted for the above when you go through the linear channel(s)
 

 

 

 

 Using the Remote

 

  • Control playback with PlayFast Forward, Pause and Rewind
     
  • Use the Back or Replay button to exit out of menus and full screen
     
  • Use the Arrow or Select keys to move between on-screen menus

 

 

 Navigation

 

  • On the landing page, you will see:

    Top Navigation:

      • Music Channels -  Navigate to any genre of music

      • Video On Demand - Play Video on Demand for the genre chosen

      • Video Channels - Much like the Music Channels page, organized by genre

      • Search - Search for any artist or band (see Using Search for more info)

    Middle Navigation:

    • A main window of the song playing, thumbnails to the right
       
    • Above this area you can choose from the following to change views:
        • You Watched

        • Artists Just Played

        • Top artists

        • More from this Artist*

    Bottom Navigation

    • Controls the main song window:
        • Watch this Video On Demand*

      • Go To Fullscreen

     

    * If applicable

 

 

 Closed Captions

 

  • On the Music Video landing page (not in full screen mode)
     
    • Use the arrow keys to arrow down and over to the Captions icon under the main video screen 
       
    • When closed captions are On, the icon turns blue. When off, the icon is white.

 

 

 Using Search (Upper-Right Corner)

  • Start entering in letters of an artist or video to find, and options begin to appear on the carousel below 
     
    • Select something to watch and choose Play

  • Use the on-screen icons under the video to go back, or use the back button

 

 Advertisements in the Music Choice App

Advertisement Upon App Launch

  • You will see a splash screen ad when you open the Music Choice App. The ad lets you know about other Music Choice options available On Demand.
     
  • Simply press any key on your remote to close the ad. Whether or not you close the ad, you will still hear the selected music


 

Other Advertising

  • Occasionally, you will need to sit through one or two short advertisements before the music or video plays

 

 Troubleshooting

 Unable to Access Music Choice (No Icon)

Remove / Re-add to the Video App Area:

  • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
     
    • Go to TiVo Central | Settings and Messages | Settings | Channels | Add & Manage Video Apps
      (see steps)
       
    • Uncheck the App (if not checked) and reboot the HDUI
       
    • Go to Add & Manage area again (see steps above) and check the App
       
    • reboot the HDUI and try the App again

       
    4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
     
    • Go to TiVo Central | Apps & On Demand (on the right column, scroll down to Add & Manage Apps)
      (see steps)
       
    • Uncheck the App (if not checked) and reboot the HDUI
       
    • Go to Add & Manage area again (steps above) and check the App
       
    • reboot the HDUI and try the App again

       

    4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
     
    • Go to TiVo Home | Apps | All and press A to Add & Manage Apps
      (see steps)
       
    • Highlight the app using the up, down, left and right arrows
       

      Press Thumbs Up to add or Thumbs Down to remove


 Cannot Save Channel to Favorites List

  • Music Choice linear channels are not actual channels. They are merely launch points for the App
  • For this reason, you cannot add this "channel" to your favorite channels
Music Choice App on Tivo and IPTV- Article 5443
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