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VOD Content is Not Recordable Article no. 5524

Estimated Reading Time: < 1 Minute
403  shekhar-retail@teamhgs.com February 23, 2024  Troubleshooting 0

Resolution Steps

  • Due to agreements with content providers, VOD content is not recordable through our DVRs and TiVos

  • Customers may see an option to Buy and record; however, this option does not work

    • The message this content is not recordable may display if recording is attempted

  • This restriction is no different than any other cable company that provides VOD service
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VOD Content is Not Recordable Article no. 5524
Estimated Reading Time: < 1 Minute  shekhar-retail@teamhgs.com February 23, 2024 0

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